Within 100 days from the date of purchase, complete the form on our website: https://rma.kinderkraft.com, selecting the "return" request type. Fill in your details and enter the number of the sales document. We will verify your application within 24 hours. Then, to the e-mail address provided in the form, we will send the number of your return and instructions about how to return the product to the manufacturer.

If the product does not meet your expectations, you can return the goods for free within 100 days from the date of purchase.

The money is refunded within 14 days from the date of receipt of the product by us. In practice, such a transaction is carried out much faster.