Return conditions

If you are not satisfied with the product ordered, you can return it to us within 30 days without any problems.

Complete the return form below. Fill in the details and sales document number. On working days our Customer Service Team will verify your registration within a maximum of 24 hours. Then, to the e-mail address provided in the form, we will send you the number assigned to your case and further instructions related to the refund, including the information about the date and time on which the courier will collect the package from you.

Prepare the proof of purchase

Fill out the form

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